Contact us
Get in Touch
We'd love to hear from you! Whether you have questions about our products, need assistance with an order, or want to provide feedback, our team is here to help.
Customer Support
For order inquiries, product information, or general assistance:
Email: [email protected]
We typically respond within 24 hours during business days.
Business Inquiries
For wholesale, collaborations, or partnership opportunities:
Email: support@velourmuse.com
Returns & Exchanges
For questions regarding returns, exchanges, or refunds:
Email: support@velourmuse.com
Please include your order number for faster processing.
For immediate answers, you might find what you need in our FAQ section.
Company Address
Shenzhen Sifangyang Technology Co., Ltd.Room 709, Beike Chuangye Building, No. 1077, Nanhai Avenue, Nanshan District, Shenzhen, Guangdong, China