Terms of service

User Agreement

By accessing and using VelourMuse.com ("the Site"), you agree to comply with these Terms of Service. These terms apply to all visitors, users, and others who access or use our services.

You must be at least 18 years old or have parental consent to make purchases. You are responsible for maintaining the confidentiality of your account information and for all activities under your account.

Limitation of Liability

VelourMuse shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

• The use or inability to use our products or services
• Unauthorized access to or alteration of your transmissions or data
• Any other matter relating to our services

Our maximum liability for any claim related to our services shall not exceed the amount you paid for the product in question.

Intellectual Property Protection

All content on this Site, including text, graphics, logos, images, and product designs, is the property of VelourMuse and protected by international copyright laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission. Any unauthorized use may violate copyright, trademark, and other laws.

Refund Policy

We accept returns within 30 days of purchase for unworn, unwashed items with original tags attached. 

Refunds will be processed within 7-10 business days after we receive your return. Shipping costs are non-refundable unless the return is due to our error.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of China, without regard to conflict of law principles.

Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Site. Your continued use of our services after such changes constitutes acceptance of the new Terms.