Tracking order
Track Your Order
At VelourMuse, we understand how exciting it is to receive your fashion items. That's why we provide multiple ways for you to track your order every step of the way.
How to Track Your Order
- Order Confirmation: Once your payment is processed, you'll receive an order confirmation email containing your order details.
- Shipping Notification: When your items ship, we'll send you a shipping confirmation email with your tracking number.
- Tracking Your Package: Use the provided tracking number to monitor your package's journey.
Where to Track Your Package
You can track your VelourMuse order through these options:
Recommended Tracking Service
For comprehensive tracking across multiple carriers, we recommend using:
17Track - A reliable global package tracking platform that supports most international carriers.
How to use 17Track:
- Visit 17Track.net
- Enter your tracking number in the search field
- Click "Track" to view your package's current status and location
Tracking FAQ
Q: How long does it take for tracking information to update?
A: Tracking information typically updates within 24-48 hours after shipment. During peak seasons, updates may take slightly longer.
Q: My tracking hasn't updated in several days. What should I do?
A: Some carriers update tracking less frequently. If it's been more than 5 business days without updates, please contact our customer service.
Note: Delivery times may vary depending on your location and selected shipping method. International orders may require additional processing time at customs.